Tips for a Budget Friendly Holiday Season
When it comes to the festive holiday season, we can identify two groups of people. The first group, let’s call them the festive, are the ones who go all out...
Read More
At the time of collecting your Co-op Bank Visa® International Debit Card from your Retail Banking Unit (RBU) representative, you will be invited to select your own PIN and sign the card on the signature panel provided at the back of the card, in the presence of the RBU representative.
Merchants are not required to accept your card as a method of payment if it is presented unsigned, unless you can produce sufficient picture identification to satisfy the merchant that you are the legitimate cardholder.
As customary, your PIN will allow you access to your funds via any ATM of Co-op Bank, the Connex® service or Visa® Plus ® network. It remains very important that you keep your PIN secure and confidential.
There is no requirement for you to disclose your PIN to anyone at anytime.
As a safety precaution, you should routinely keep your PIN separate from your Co-op Bank Visa® International Debit Card and make every attempt to memorize the PIN so as to reduce the need to record it on paper.
In the event that you forget your PIN, please feel free to visit any Co-op Bank RBU to select a new PIN.
Report Lost or Stolen Cards
It is your responsibility to safeguard your Co-op Bank Visa® International Debit Card. However, in the event that it is lost or stolen, you should notify the nearest Co-op Bank RBU immediately, by telephone (473-440-2111) or in writing, so that we can block new transactions from being authorized against your designated account.
Emergency contact information for usage when at home or abroad is provided on the reverse side of your Co-op Bank Visa® International Debit Card.
Remember that transactions performed before you notify us of any issues or unauthorized usage will remain your responsibility.
About your Visa® International Debit Card
Have questions? Contact us.
More Stories
Giving back
Co-op Bank Awarded by the ECCB for Customer Service
Grenada Co-operative Bank Limited is the proud recipient of the prestigious ECCU Bank of the Year Award for Customer Service in 2024. Organized by the Eastern Caribbean Central Bank (ECCB),...
Read More
Updating Your Customer Information: Why It Matters
At Grenada Co-operative Bank Limited, we are committed to providing our customers with the best banking experience possible. That’s why we continue to upgrade our products and services. For example,...
Read More
Giving back
Grenada Co-operative Bank Presents Kirani James with EC$125,000 Following 2024 Paris Olympic Games
Co-op Bank’s Chief Experience Officer, Willvorn Grainger making the presentation to Kirani On Sunday 18th August, at the national celebration rally honouring Grenada’s Olympic heroes, Grenada Co-operative Bank Limited proudly...
Read More
Turn Your Dream Vacation into Reality with Co-op Bank
Right now, more and more people are choosing experiences over things, ticking items off their bucket lists and taking trips of a lifetime. What are your travel dreams? Is it...
Read More
Grenada Co-operative Bank Limited Launches New Unit for Micro, Small and Medium-Sized Enterprises
St. George’s, May 21, 2024, Grenada Co-operative Bank Limited proudly announces the launch of its dedicated unit for Micro, Small and Medium-sized Enterprises (MSMEs). The launch event, which was held...
Read More
Giving back
Grenada Co-operative Bank Limited Pump It Up Family Fun Walk Raises $584,392 for Carlton Home Rehabilitation Centre for Substance Abusers.
St. George’s, May 13th, 2024, In a ceremonial handover held at the Radisson Grenada Beach Resort on May 8th, 2024, Grenada Co-operative Bank Limited presented $584,392 to the Ministry of...
Read More
